Privacy Policy

Last updated: 29 September 2026

Bright Gymnasium ("Bright Gymnasium", "we", "us", or "our") respects the privacy of our members and users. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with Bright Gymnasium, our Bright Gym OS applications, our website, and related communication services.

1. Information We Collect

Bright Gym OS collects and processes information necessary for Bright Gymnasium to manage members, memberships, billing, payments, member services, and communications. This may include:

• Personal information: name, age, phone number, email address, and profile photograph.
• Membership information: membership plan, membership status, membership start and end dates, renewal information, and related membership records.
• Payment and billing information: invoices, amounts due, amounts paid, payment method, payment date, payment reference or transaction information, payment notes where applicable, and payment history.
• Communication information: communications between members and Bright Gymnasium, including communications sent or received through services integrated with Bright Gym OS such as WhatsApp.
• Technical and operational information: information necessary to operate, secure, diagnose, and maintain Bright Gym OS and related services.

2. How We Use Information

We may use personal information to:

• Create and manage gym memberships.
• Identify and maintain member profiles.
• Maintain membership and billing records.
• Process and record payments.
• Generate invoices, receipts, and membership records.
• Provide membership renewal and expiry information.
• Send payment and membership reminders.
• Communicate with members about their membership, payments, gym services, and relevant updates.
• Provide customer support.
• Operate, maintain, secure, and improve Bright Gym OS and related services.
• Comply with applicable legal and regulatory requirements.

3. Profile Photographs

Bright Gym OS may store a member's profile photograph for member identification and membership administration within Bright Gymnasium. Profile photographs are used as part of the member's gym record and are not sold to third parties.

4. Payment Information

Bright Gym OS may maintain records relating to payments made by members, including the amount, payment date, payment method, transaction or reference information, payment notes where applicable, invoices, outstanding balances, and payment history.

These records are used for membership billing, accounting, receipts, payment tracking, and related member services.

5. WhatsApp Communications

Bright Gymnasium may use WhatsApp to communicate with members regarding membership information, payments, renewals, reminders, service updates, promotions where appropriate, and other gym-related communications.

When WhatsApp communication is used, information such as your phone number, message content, message status, and related communication information may be processed as necessary to send, receive, and maintain those communications.

WhatsApp services are provided by Meta and are also subject to the applicable privacy policies and terms of Meta and WhatsApp.

6. Service Providers

We may use trusted technology and service providers to operate our applications, store data, deliver communications, and provide related infrastructure.

These providers may process information on our behalf only as necessary to provide the relevant services. Our technology infrastructure may include services provided by Google, Firebase, Apple, Meta, and WhatsApp.

7. Data Sharing

We do not sell personal information.

Information may be shared with service providers when required to operate our services, process communications, maintain infrastructure, comply with legal obligations, protect our rights, or prevent fraud and misuse.

8. Data Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain membership, business and financial records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

10. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of certain information and requesting deletion where legally applicable.

You may also ask us about the personal information we maintain or request assistance regarding your privacy preferences by contacting us using the details below.

11. Communication Preferences

You may request that Bright Gymnasium stop sending promotional communications to you.

Service-related communications that are necessary for an active membership, payment, transaction, or requested service may still be sent where permitted by applicable law.

12. Children's Privacy

Our services are not intended to knowingly collect personal information from children except where such information is provided or authorized by a parent, guardian, or other person legally permitted to do so.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices. The updated version will be published on this page with a revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Bright Gymnasium
Coimbatore, Tamil Nadu, India
Email: brightgymnasium@gmail.com
Phone: +91 63695 33068